HIPAA Compliance Statement
At FAIROX, we are committed to maintaining the highest standards of data privacy and security in the healthcare industry. Our Revenue Cycle Management (RCM) services and Smart Middleware (Overlay AI Layer) are designed to comply with the Health Insurance Portability and Accountability Act (HIPAA).
1Our Role as a Business Associate
When we provide billing and RCM services, we act as a "Business Associate" to our healthcare providers. We sign a Business Associate Agreement (BAA) with every client to legally guarantee the protection of Protected Health Information (PHI).
2Technical Safeguards & Data Integration
Our Smart Middleware system reads data from your existing Electronic Health Record (EHR) and Practice Management (PM) software using secure and stable methods.
Secure Connectors
We use API, HL7, and FHIR (Fast Healthcare Interoperability Resources) standards to ensure secure data exchange.
Read-Only Access
We prioritize "Read-Only" access to clinic databases to ensure that original patient records remain untouched and secure.
Data Integrity
We handle sensitive fields such as Date of Birth (DOB), Insurance IDs, and National Provider Identifiers (NPI) with strict encryption.
Encrypted Processing
All claim scrubbing and risk assessments for ICD-10 and CPT codes are performed within a secure environment.
3Administrative & Operational Security
- Internal Oversight:Our Chief Technology Officer (CTO) oversees all system architecture, security protocols, and development quality.
- Staff Training:Our RCM Operations team and AR callers are trained in HIPAA-compliant workflows to handle denied or pending claims.
- Access Control:Access to A/R (Accounts Receivable) reports and patient data is restricted to authorized personnel only.
4Data Processing Boundaries
Fraud Detection
Our system uses AI/ML to flag anomalies and patterns from past claims to prevent fraud while requiring human review for all sensitive actions.
Financial Clearance
We manage payment risks and patient responsibility estimates without ever compromising the standard of patient care.
RPA Security
Where APIs are unavailable, we use Robotic Process Automation (RPA) as a bridge solution with strict security monitoring.
Contact Us
If you have any questions regarding our HIPAA compliance or how we handle your healthcare data, please contact our privacy officer.
Contact Privacy Officer